Are your team spending hours every day checking backups?
As a provider of IT Support & Managed Services, you naturally take the management and support of your client’s backup/disaster recovery service quite seriously. So that probably means one of your team spends an average of 2.5 hours per day checking through a long list of backups, and no doubt even longer if there’s a failure to repair. As let’s face it, you’ll be the one getting it in the neck when that important file has gone missing & the MD calls at 5pm to recover it and the backup hasn’t worked for the past few days!
Most backup tools have a reporting screen or automatic update emails, but they still need a manual touch to filter through and check what’s actually happened last night. Should anything have gone wrong, the vendor often aren’t going to be much help either – or at least they won’t be all that proactive or take the issue as seriously as you do.
Surely, there’s got to be another way?
At dittoIT, we understand you have a lot on your plate. That’s why, unlike all the other providers of Backup, Disaster Recovery & Business Continuity services, we provide a managed service for the Managed Service Providers!
Our team are on-hand from assistance with pre-sales technical & product marketing, through to routine monitoring, maintenance and data recovery. We not only actively support you in selling and deploying our services, but actually monitor & manage each endpoint on your behalf, all in conjunction with your team and behind your brand.
Would you like to earn your team’s time back (and save the cost of those man hours!)?
Please contact us today to discuss your backup estate and where dittoIT can preserve your service level meanwhile, save you time, and ultimately, money!